Terms of Service

1. Acceptance of Terms

By accessing or using the website at stackloader.io or any services provided by stackloader, Inc. (“stackloader”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use our services.

These Terms constitute the entire agreement between you and stackloader regarding your use of the services and supersede all prior agreements or understandings.

2. Description of Services

stackloader provides AI-powered software engineering services, platform engineering, DevOps, cloud migration, and related professional technology services (“Services”), as described on our website. The specific scope, deliverables, and commercial terms for each engagement are set out in a separate Statement of Work (“SOW”) or Service Agreement agreed between you and stackloader.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

3. Account Registration

Some parts of our services may require you to register for an account. You agree to:

• Provide accurate, current, and complete information;
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorised access;
• Accept responsibility for all activity that occurs under your account;
• Not create accounts using automated means or under false pretences.

You must be at least 18 years old to create an account or enter into a service agreement with us.

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable local, national, or international laws or regulations;
• Infringe the intellectual property rights of stackloader or any third party;
• Transmit any material that is unlawful, defamatory, fraudulent, or otherwise objectionable;
• Introduce malware, viruses, or any other harmful software;
• Attempt to gain unauthorised access to our systems or those of our clients;
• Use automated scraping or data extraction tools without prior written consent;
• Engage in any conduct that could damage, disable, or impair our infrastructure.

5. Intellectual Property

5.1 Our intellectual property

All content on this website — including text, graphics, logos, code, and design — is owned by or licensed to stackloader and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5.2 Deliverables

Intellectual property rights in deliverables produced under a client engagement are governed by the applicable SOW or Service Agreement. Unless otherwise agreed in writing, stackloader retains rights to any pre-existing tools, frameworks, and methodologies used in delivery.

5.3 Feedback

If you submit ideas, suggestions, or feedback regarding our services, you grant us a non-exclusive, royalty-free, perpetual licence to use such feedback without restriction or compensation.

6. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the services and to use such information solely for the purpose of the engagement. Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

7. Payment Terms

Fees for services are set out in the applicable SOW or invoice. Unless otherwise agreed:

• Invoices are due within 30 days of the invoice date;
• Late payments may attract interest at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts Act 1998;
• All fees are exclusive of VAT or applicable sales tax, which will be added where required by law.

8. Disclaimer of Warranties

Our website is provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of viruses.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, stackloader shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities, even if advised of the possibility of such damages.

Our aggregate liability to you for all claims arising under or in connection with these Terms or any service agreement shall not exceed the total fees paid by you to us in the 12 months preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless stackloader and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of our services or your breach of these Terms.

11. Termination

We may suspend or terminate your access to our services at any time, with or without cause, on reasonable notice. Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and governing law) shall survive.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that either party may seek injunctive relief in any court of competent jurisdiction.

13. Changes to These Terms

We may revise these Terms from time to time. We will post the updated Terms on this page with a revised “Last updated” date. For material changes, we will notify registered users by email at least 14 days before the changes take effect. Continued use of our services after the effective date constitutes acceptance of the revised Terms.

14. General

• Entire agreement — these Terms, together with any applicable SOW, constitute the entire agreement between you and stackloader.
• Severability — if any provision is found unenforceable, the remaining provisions continue in full force.
• Waiver — failure to enforce any provision shall not constitute a waiver of future enforcement.
• Assignment — you may not assign your rights under these Terms without our prior written consent.

15. Contact

Questions about these Terms? Reach us at:

• Email: legal@stackloader.io
• Post: stackloader, Inc., 123 Technology Way, London, EC1A 1BB, UK